What is Online Reputation Management?
If you answered “Yes” to any of these questions, Online Reputation Management is just what you need.
Did you know that approximately 80% of the U.S. population researches a product or service online before purchasing? In fact, 72% of those that research will not buy if there is a negative comment about a business.
Online Reputation Management is a process of putting strategies in place for a company to protect their brand from negative online publicity. There are many different types of strategies that can be utilized to counter negative comments online, while building a powerful strong image for your company.
Here are a few ways you can monitor and control your online reputation:
All of these methods may seem time-consuming and tedious – and that’s because they are. Building a viable online presence takes a lot of work and dedication for businesses, but it can be done with the right team on your side.
Benefits of Online Reputation Management:
Building a positive online reputation can take a lot of hard work and effort, but it is worth every bit.
Imagine a potential customer doing a search online for your type of product or service and you and your closest competitor come up in the results. What if your business had several negative comments and your closest competitor has a bunch of glowing reviews. Who do you think the consumer will choose to do business with?
Here are some benefits of staying on top of your online reputation:
- Proactive way to build and protect your business brand by engaging with and listening to your target audience.
- Easily stay abreast of what is being said about your company online by your customers.
- Experience a reduction in marketing costs by building customer relationships through less expensive methods.
- Improved customer satisfaction by getting direct feedback from customers and applying that feedback to make your product or service better.
- Gain better insight to what your target audience wants and needs from your company by establishing a direct connection with them.
- Easily monitor what your competitors are doing.
- Actively push negative comments and feedback about your business further down the organic search results with positive content
Getting Started with Online Reputation Management
We take pride in helping local companies build a strong, positive online reputation. Local consumers go to the internet first when searching for local products and services… and first impressions are everything. Don’t put your reputation on the line…
Contact us today for a FREE, no obligation quote on your Online Reputation Management package today at (413)884-3439!